Software Developer at Zoho

Role: Software Developer

Experience : 0 - 3 years 

Year of passing: Up to 2024

Work Location: Tenkasi & Chennai

Last date of registration: 30th July

Job Description:

• Develop, test and implement new software programs
• Write clean and efficient code
• Work closely with an energetic team of engineers to refine the design, implementation and architecture of the product on the cloud
• Troubleshoot, debug and maintain the existing software programs
• Monitor the quality, performance and usage of the developed functionalities in the applications
• Work closely with the product management team, other developers, designers and support representatives to manage and enhance the applications
• Willingness to learn new technologies, frameworks and ability to adapt to situations
• Should be ready to work on the continuous improvement of the product

Note: 

• Only the shortlisted candidates will receive the interview call letter.
• Please note that you will be having further rounds on the same day if shortlisted. Interview venue and other details will be mentioned in the interview call letter.
• Kindly refrain from taking up multiple interviews with Zoho simultaneously. Please be noted that we will not be able to proceed further if you're found to be a part of various processes at the same time. We might also withdraw the offer if required. 

Apply before the link expires !!!

Apply Link: Click here

  About the company

Zoho Corporation is an Indian multinational technology company that makes computer software and web-based business tools. It is best known for the online office suite offering Zoho Office Suite. We see creating great software that delivers high value as a craft, akin to a work of art. You chip away at what's not working, sharpen your skills year after year, and return to refine your product from the very core. While the components might be high-tech, the process used to create them is the same as that of any artisan: tireless effort, countless iteration, and patient refinement.

Job Profile: Technical Support Engineer

Qualifications: Any graduate

Experience: Freshers

    Job Location: Chennai

Job Description

- Answer customer queries about product features and capabilities through phone, e-mail & chat. 

- Efficiently troubleshoot technical issues reported by customers and assist them with in-product and third party configurations. 

- Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt resolution. 

- Work closely with the Engineering and Product Management teams to escalate critical issues and provide suggestions for product enhancement. 

- Coordinate with various internal teams during an incident, communicate the status effectively till resolution. 

- Consistently meet SLA and other key performance metrics.

Requirements

- Excellent verbal and written English communication skills 

- Attention to detail and a strong desire to learn 

- Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis 

- Should be flexible with all modes of Support - Email, Live chat and Calls 

- Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage. 

- Basic knowledge of Networking and Active Directory.

Note: Only the shortlisted candidates will be notified of the further interview process.​

Apply before the link expires !!!

Apply Link: Click here

Join our Telegram Channel: Click here

Join our WhatsApp Channel: Click here

Follow us on LinkedIn: Click here

Follow us on Instagram: Click here