Gainsight Hiring - Associate Solutions Engineer - 1

   About the company

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. We have offices in the US, UK, Netherlands, Israel, Japan, and India.

Job Profile: Associate Solutions Engineer-1

Qualifications: BE/BTech

Experience: 0 - 2 Years

Job Location: Hyderabad, Telangana

Responsibilities:

Responsible for building Demo and POC environments for the field-based Solution Consulting & Sales teams that are then delivered to potential customers

Act as a internal Gainsight Admin of Solutions Engineering Operations POD for the Gainsight product suite i.e. CS, PX, CC, and CE demo environments

Configuring and maintaining internal and cross functional master demo environments with new releases and up-to-date features

Collaborate with Product, Engineering, and Support teams to get the new updates incorporated into demos

Analyze the data and design the solution to align with business needs and use cases

Configure the Gainsight platform to align with the unique needs and technical requirements of potential customers

Utilize your technical knowledge, skills and abilities to customize demos and build out-of-box integrations to drive the technical sales to success and show the clear value proposition

What We're Looking For:

Hands-on experience of 0.6 - 2 years in Solutions Engineering or Professional Services related is required, SaaS experience is preferred

Hands-on experience of 0.6 - 2 years of CRM, databases, data integration processes. Salesforce, Hubspot, Zendesk, and various SaaS platforms are considered relevant

Solid technical skills and aptitude are required - JavaScript, HTML, CSS, SQL

Solid Microsoft Office skills i.e. Excel, Powerpoint, and Word

Executive presence and confidence in communicating with technical, business, and senior leader stakeholders

Experience in working with complex, multi-divisional, multi-geographical customers

Capability to be dynamic and adapt quickly in a fast-paced environment

Passion to be an expert on the product and for being part of a fast growing company

Strong communication, presentation, consultative skills

Gainsight experience/certification is a plus

B.E./BTech degree or equivalent

Apply before the link expires !!!

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