Genpact Hiring - Management Trainee

   About the company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job Profile: Management Trainee 

Qualifications: Any graduate

Experience: Freshers

Job Location: Noida, Uttar Pradesh

Job Description:

We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions.

Responsibilities:

Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. 

 Respond to email /phone queries related to disputed invoice 

Research and analyze the disputes/deductions in ERP

 Follow-up with various departments to get supporting documents/for dispute/deductions resolution

 Find opportunities and recommend solutions for process & automation improvements 

Daily reporting of individual portfolios to track and supervise the past dues

 Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact

 Work as a phenomenal teammate to process any ad hoc request in a timely manner. 

Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly. 

Call out problems to senior staff members and or management as appropriate. 

Apply before the link expires !!!

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