Mastercard Hiring - Enterprise Operations Engineer I


   About the company

Mastercard Inc. is an American multinational payment card services corporation headquartered in Purchase, New York. It offers a range of payment transaction processing and other related-payment services (such as travel-related payments and bookings).


Job Profile: Enterprise Operations Engineer I

Qualifications: Bachelors in CS or related field

Experience: Freshers

Job Location: Pune, Maharashtra


Responsibilities:

  • Globally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation.
  • Provide 24x7x365 technical operations support for MasterCard’s global infrastructure; with focus on minimizing impact to Customers and internal users.
  • Monitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes.
  • Regularly perform data analysis to determine MasterCard’s performance and identify areas of improvement.
  • Have you worked in a control center environment?
  • Do you like to triage and drive events to resolution?
  • Do you like to interact with Customers, vendors, & support teams on a global scale?

  • Role:

  • Execute Incident, Change, and Problem Management processes.
  • Perform effective vendor management techniques to ensure forward incidents.
  • Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected.
  • Conduct quarterly Release and patch rollout for authorization system
  • Route central site and customer traffic as necessary to minimize downtime and impact to the brand and business.

  • All about You:

  • Bachelor’s Degree or equivalent work experience.
  • Intermediate-level knowledge of routing, switching, tunneling, & Multiprotocol Label Switching (MPLS).
  • Novice-level ability to perform post-event analysis.
  • Demonstrates the ability to function in 3 of the following disciplines: UNIX, Mainframe, Production Control, File Transfer, Single-Message, Dual-Message, or Network), and has intermediate-level understanding in at least 2 areas.
  • Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology.
  • Effective problem and troubleshooting skills.
  • Effective written and verbal communication skills.
  • Effective organization skills.
  • Effective interpersonal skills.

  • Apply before the link expires !!!


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