About the company
We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly. Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!
Job Profile: Operations Associate (Rotational Day and Night Shift)
Qualifications: Bachelors degree
Experience: Freshers
Job Location: New Delhi
Profile Overview:
Operations Associate (Rotational Day and Night Shift) at TravClan is a key role that focuses on managing end-to-end booking and related operations across products while ensuring customer delight and timely deliverables during late/ night hours. Handling on-ground operations, increasing GMV & processing bookings on time are some of the high priority activities undertaken in Operations.
Growth Prospects:
Annual CTC - ₹ 4.8 to 6 LPA ESOPs + promotions + aggressive growth prospects (read further) ! Fast Appraisal - Despite Covid, we had appraisals in 6 months in Jan & July 2020 Aggressive Hikes - In May 2021 - Avg Hike was 35%Roles & Responsibilities:
Completing all bookings and flight/hotel/packages operations-related work including cancellations, refunds, etc. Coordination with suppliers to ensure timely revert on quotes and booking details such as vouchers, confirmations etc. Coordinate with customers and vendors to ensure timely delivery. Manage feedback and escalations from customers and vendors. Ensure customer delight. Demonstrate multitasking abilities.Desired Candidate Profile:
Has prior experience / is comfortable working in working Night Shifts Ethical, hardworking, and 'passionate about startups' mindset Excellent structured problem-solving ability Good understanding of different business verticals Disciplined & Process Oriented Presence of Mind Willing to learn more.Important Points:
Office Location - Connaught Place, Delhi. Day shift will be from the office whereas the night shift will be work from home. Alternate months day and night shift Work Timings - 9.30 till work gets over. You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!Apply before the link expires !!!
Apply Link: Click here
